Terms of business

General
General terms and conditions of online store labeling.pro are in accordance with the Consumer Protection Act and International Codes of Electronic Commerce.

The online store www.labeling.pro manages Slava, posredništvo raznovrstnih izdelkov, d.o.o. Please read carefully the general terms of the online store, which oblige you to enter our online store. It is considered that all transactions are conducted through our online store, which contains the entire contents of the General Conditions in accordance with the General Terms and Conditions. We reserve the right to any changes to the Terms and Conditions without notice. The amendments apply from the moment of publication and are binding for the user. The online store is open daily, 24 hours a day. For various technical reasons, doing business online or even accessing the store is sometimes impossible. Therefore, the provider reserves the right to limit or completely stop the sale of some or all of the products for a fixed or indefinite period of time, or to limit or completely restrict access to the online store for a fixed or indefinite period of time. The provider does not assume responsibility for the inaction of the online store due to ignorance of use, any consequences of abuse of the online store, failure to provide services due to network failure, power failure or other technical disturbance, which may be temporary, may also distort the use for a longer period of time.

Intellectual property
The provider has all the necessary rights for brands and other products located on the website. Trademarks located on the website are protected in accordance with national and international law. By publishing trademarks and enabling the use of the website, the provider does not waive the rights arising from the trademarks. In case of misuse of trademarks, the user is criminally and materially liable. The entire content of the website, regardless of the format, is protected by copyright. The holder of all copyrights is the provider of the online store.

Online shop
The user can make purchases via the website, which is accessible via the link: www.labeling.pro

The written general conditions are an integral part of the contractual relationship between the bidder and the buyer - the sales contract. By registering on the website or by ordering through the online store, the user confirms that he understands and accepts the general terms and conditions. The user does not need to register to purchase in the online store. The information you can find in the online store (product description, photos ...) is approximate. We reserve the right to make minor changes to the product description, without the obligation to inform the user. Offers on the site are limited in quantity and time. The quantities of stocks published on the website are informative and are subject to change without notice.

Prices and taxes
All prices at the online store are provided in euros and include VAT (value added tax).
Current prices apply to all orders. The price that is valid when the payment is confirmed will be taken into account for the purchase.

Currently the aforementioned product prices apply, which can be changed without any prior notice.

Delivery times
Upon receipt of the order from the customer, the delivery time is considered, namely the approximate delivery time, which ranges between 4-6 working days. However, the company reserves the right to extend the delivery time in the event of an increased volume of work of the supplier. The latter is especially true in the second half of December or higher.

The ordered products will be delivered to the address you specified when placing the order. It is recommended that you also provide your telephone number so that the delivery person can contact you if necessary. In the event that the courier fails to deliver the shipment, this will be repeated the next day. In the event of a failed second attempt at service, the goods are returned to the consignor. The buyer can pick up the purchased goods at the headquarters of the seller's company.

Cancelation of purchase, return of goods and non-acceptance of goods
Pursuant to Article 43 of the Consumer Protection Act, a customer may, without providing any reason for his or her decision, give notice of his or her withdrawal from the agreement or order to a provider of services/products within 15 days of receiving the goods, via the e-mail address etikete@siol.net. 

All the costs associated with the unclaimed goods or the sending of the returned goods shall be borne by the customer.

The following costs related to the agreement withdrawal or non-acceptance of the goods shall be borne by the consumer:

- postage (according to Pošta Slovenije's price list)

- banking transaction costs 

Upon return, the products must be unopened, unused, undamaged, unchanged in terms of quantity and in their original packaging. The return of the goods must also be accompanied with a copy of the goods invoice, the customer’s personal data and the transaction account to which the customer wishes to receive the refund.

Within 15 days of receiving the written notice, the customer must return the goods to the company's postal address: Slava, posredništvo raznovrstnih izdelkov, d.o.o., Frančiškanski trg 1, 1241 Kamnik, Slovenija.

The service provider returns the received purchase price less the aforementioned costs (postage, banking transaction) within 15 days of receiving the returned postal item.

Warranty and complaint
The provider sells products of proven quality. In case of visible damage to the item or non-functioning of the product, the buyer should paint the error, explain the subject of advertising in writing and send all this to the seller's e-mail address etikete@siol.net. We will consider your request as a matter of priority. In agreement with the buyer, in case of justification of the advertised product, the item is changed or the entire or proportional part of the purchase price is returned

The bidder will acknowledge receipt of the complaint within five working days and notify the buyer of the progress of the procedure within a further eight days. The bidder will do its best to resolve any disputes amicably. If an amicable settlement of the dispute is not reached, the court in Ljubljana is competent to resolve all disputes between the bidder and the buyer. The provisions of the Code of Obligations, the Electronic Commerce Act, the Personal Data Protection Act and the Consumer Protection Act shall apply mutatis mutandis to all relationships and to rights and obligations not regulated by these General Terms and Conditions. The costs associated with the return of goods are borne by the user.

Exclusion of liability
The provider does not guarantee the accuracy, correctness of the content published on the website, nor does it assume responsibility for any damage that the user may suffer due to reliance on the published content. The user must ensure adequate protection of the equipment before entering the online store.

The provider reserves the right to disable the website or disable access to it due to technical or other problems and maintenance, which also means disabling or hindering the use of the online store. The provider is not responsible for reimbursement of any loss, damage or costs incurred by the user due to the termination of the online store.

Cookies
Legal basis: amended Electronic Communications Act Official Gazette no. 109/2012), which entered into force in early 2013, introduced new rules regarding the use of cookies and similar technologies to store information or access information stored on a user’s computer or mobile device. What are cookies? A cookie is a small file, usually containing a sequence of letters and numbers, that are loaded on a user's computer when they visit a particular website. Each time you visit again, the website will obtain information about the loaded cookie and identify the user. Why are they used? Cookies are used to customize web content according to the user's wishes and to optimize the use of the website. They also serve to produce anonymous statistics that help us understand the user’s use of the website and help to improve the content of the website without personally exposing the user. Storage of cookies: cookies can be stored for different lengths of time. Temporary or session cookies remain on your device until you log out of the web browser, then are deleted. Persistent or stored cookies remain on your device for the entire time interval specified in the cookie parameters, or until the user deletes them manually. Types of cookies: essential cookies (these allow the use of essential components for the proper functioning of the website), implementation cookies (these cookies collect information on how to use the website in order to improve the website, but do not collect information to identify the user) , functional cookies (These cookies allow the website to remember some of your chosen options (your username, region) and provide the user with more advanced and more personalized features. These cookies allow you to track your activity on the website.) Target and advertising cookies cookies are most often used by third parties (advertising and social networks) for the purpose of displaying targeted ads and measuring the effectiveness of ads). Cookie management: You can control and manage cookies in the settings of the web browser you use. The user decides whether to allow the storage of cookies on his computer, and cookies can be removed at any time if cookies are enabled. For instructions on how to manage cookies, refer to the instructions of your browser. 

Right to information
The provider undertakes to protect your privacy. All personal data of the user of the online store are confidential and will in no case be disclosed to unauthorized persons.

You can visit most pages in our online store without having to disclose your personal information, such as your name, address and email address. Nevertheless, some information is obtained automatically through the use of cookies and pixel tags, standard tools in the online industry. The use of cookies and web beacons allows us to identify your IP address, the type of browser you use and your overall online activity.

If you turn off cookies on your computer, you will not be able to make a purchase in the online store.

We need your personal information to purchase in our online store. We do not disclose the information you provide to us to third parties, except for the purpose of confirming the validity of a payment card purchase, product delivery, marketing and promotion. The provider takes all necessary measures to protect the confidentiality of personal data. You can view, change or delete your personal information, and you can also unsubscribe from receiving news. Send an e-mail that you do not wish to receive news to etikete@siol.net.

The user is also responsible for the protection of personal data by ensuring the security of his username and password and the appropriate software (anti-virus) protection of his computer. If you have any questions regarding our privacy policy or how your personal information is handled, you can contact our privacy representatives without hesitation.

Slava, posredništvo raznovrstnih izdelkov, d.o.o.
Frančiškanski trg 1
1241 Kamnik
Slovenia
www.labeling.pro
etikete@siol.net

Legal notice
The court in Slovenia is competent for resolving possible disputes. The disability of any general condition does not result in the disability of other conditions.